Installment with Tamara
Installment with Tamara
What is Tamara's service?
Tamara is a postpaid service with no customer fees. You can buy any product and pay in 3 payments (one payment at the time of ordering and two payments over two months).
Is there a fee or interest on the service?
No, the value of the product will be paid only without any interest. For example, if a product was purchased for the value of 1500 riyals, an amount of 500 riyals will be paid in installments.
How is the payment mechanism?
Payment is made in installments, the first installment upon purchase, the second installment one month after the purchase process, and the third installment two months after the purchase process.
What is the upper limit for the installment?
The upper limit is that the amount of purchases in the basket should not be more than (4000 riyals).
How is payment made?
Payment is made by (Mada Card, Visa, MasterCard, or Apple Pay), all of which is done through the Tamara website.
I have a problem with payment through Tamara?
If you encounter a problem, please visit the following link
What is Postpay?
Postpay is a payment solution that allows you to split your purchase amount into instalments with absolutely zero interest and no fees!
How do I buy now and pay later with Postpay?
Select Postpay on checkout and your total purchase will be split into equal instalments. The first instalment is processed immediately, and we deliver your order as normal, so you can enjoy now and pay later.
The remaining instalments are collected automatically on your debit/credit card thereafter. Absolutely no interest and zero fees are charged as-long-as all repayments are processed successfully on time.
Who can use Postpay?
To use Postpay, you must be over 18 years old and have a valid Emirates ID Card and UAE mobile number
How do I sign up to Postpay?
Simply select Postpay on checkout, and we’ll sign you up instantly once you place your order.
How much can I spend?
You can use Postpay on any order that has a minimum value of AED 100 or maximum value of AED 20,000.
Is there any interest charged or fees for using Postpay?
There is absolutely no interest and zero fees when using Postpay.
Is there a late fee if I don’t repay on time?
Postpay does their best to offer you the most convenient payment plans and will process the payment at the latest hour on the agreed date. However, if Postpay cannot process the payment due to insufficient funds then late fees will apply as indicated in their terms (https://postpay.io/terms)
What payment methods does Postpay accept?
Postpay accepts all major debit and credit cards (i.e. Mastercard, Visa). Please note that Postpay does not accept any prepaid cards.
Will this impact my credit score?
Postpay performs a soft credit check to understand the repayment capability of each customer, this in turn has no impact on your credit rating.
What happens if I get into a situation where I am unable to make repayments?
If you do find yourself in this situation then please reach out to the Postpay support team and one of their dedicated responsible spending advisors will look into the options they have available.
Can I buy multiple items in one order and pay later?
Yes, of course! As long as the total amount on checkout does not exceed the limit.
What happens if I need to return one or a portion of the items from a checkout of multiple items?
What happens if I need to return all the items in an instalment?
Why did Postpay just charge me twice for the same amount?
During the approval process Postpay performs authorizations on the debit/credit card you have entered. Some banks reflect this pre-authorization as a notification but please note that this amount is not captured. If you have any doubts please contact the support team ([email protected])
Is Postpay secure?
Your security is of utmost importance - Postpay is a PCI DSS compliant company which means that they undergo strict compliance tests from the the Payment Card Industry (PCI) to ensure that your data is safely stored in our systems. Please visit Postpay's PCI DSS page (https://postpay.io/pci-dss) to learn more.
Why was I declined by Postpay, what do I do next?
Postpay aims to provide the maximum of eligible customers their service, that being mentioned they do perform real-time credit risk assessments and fraud checks throughout the process. If you are not approved, then there a few things to consider:
- Do you have sufficient funds to pay for the first immediate instalment?
- How many ongoing instalments do you have with Postpay?
Please contact [email protected] for any further support